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Knowledge base
Budge Bedtime
Apple iOS - Subscriptions & Billing
3
How do I manage my Budge Bedtime subscription on iOS?
How do I restore my Budge Bedtime subscription on a device?
Can I share my subscription through Family Sharing?
Google Android - Subscriptions & Billing
3
How to restore my subscription on Google?
How do I manage my Budge Bedtime subscription?
Family Sharing
Budge GameTime
Apple iOS - FAQ
1
How do I manage my subscription?
Google Android - FAQ
1
How do I manage my subscription?
Amazon Android - FAQ
1
How do I manage my subscription?
Budge World
How to Play
2
How To Play
Why is there an arrow icon on the top right corner of the activity tile?
Troubleshooting
4
Why don't I see all the Budgers? And why can't I see all the stickers in the decoration tray?
Does Budge World use cellular data & how do I manage that?
Can Budge World be played without an internet connection?
Can I still use Budge World when I'm traveling?
Apple iOS - FAQ
1
How do I manage my subscription?
Google Android - FAQ
1
How do I manage my subscription?
Amazon Android - FAQ
1
How do I manage my subscription?
Barbie Dreamhouse Adventures
How to Play
1
HOW TO PLAY?
Manage Subscription
3
iOS - Manage Subscription
Google Play - Manage Subscription
Amazon - Manage Subscription
Manage Consumables
3
Apple iOS - Can I restore my consumables?
Google Android - Can I restore my consumables?
Amazon Android - Can I restore my consumables?
Apple iOS - FAQ
1
My child made an in-app purchase without my permission! How do I get a refund?
Google Android - FAQ
2
How do I get the in-app purchases that I made to show up on my other device?
My child made an in-app purchase without my permission! How do I get a refund?
Amazon Android - FAQ
2
How do I get the in-app purchases that I made to show up on my other Kindle?
My child made an in-app purchase without my permission! How do I get a refund?
Barbie Dreamtopia - Magical Hair
How To Play ?
1
How do I play ?
Apple iOS - FAQ
6
I have made an in-app purchase but nothing unlocked in the app.
Can I restore the packs I previously bought?
Can I share my in-app purchases using Family Share?
How do I get the in-app purchases that I made to show up on my other iOS Device?
My child made an in-app purchase without my permission! How do I get a refund?
View all 6
Google Android - FAQ
5
I have made an in-app purchase but nothing unlocked in the app. What happened to my purchase?
How do I get the in-app purchases that I made to show up on my other android device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
I am having trouble making in-app purchases.
Amazon Android - FAQ
3
How do I get the in-app purchases to show up in my child's profile?
How do I get the in-app purchases that I made to show up on my other Kindle?
My child made an in-app purchase without my permission! How do I get a refund?
Barbie Magical Fashion
Apple iOS - FAQ
6
Can I restore the packs I previously bought?
Can I share my in-app purchases using Family Share?
How do I get the in-app purchases that I made to show up on my other device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
View all 6
Google Android - FAQ
4
How do I get the in-app purchases that I made to show up on my other android device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
I am having trouble making in-app purchases.
Amazon Android - FAQ
6
How do I get the in-app purchases that I made to show up on my other Kindle?
My child made an in-app purchase without my permission! How do I get a refund?
How do I make In-App Purchases in Kids+?
How do I restore In-App Purchases in FreeTime?
How do I disable video ads?
View all 6
Barbie Superstar
How To Play ?
2
How do I play Barbie Superstar?
I'm getting a message that I don't have enough storage space. What should I do ?
Apple iOS - FAQ
6
I have made an in-app purchase but nothing unlocked in the app.
Can I restore the packs I previously bought?
How do I get the in-app purchases that I made to show up on my other iOS device?
Can I share my in-app purchases with Family Share?
My child made an in-app purchase without my permission! How do I get a refund?
View all 6
Google Android - FAQ
8
I have made an in-app purchase but nothing unlocked in the app. What happened to my purchase?
How do I get the in-app purchases that I made to show up on my other android device?
My child made an in-app purchase without my permission! How do I get a refund?
Error code 905
Error Code 911
View all 8
Amazon Android - FAQ
3
How do I get the in-app purchases to show up in my child's profile?
How do I get the in-app purchases that I made to show up on my other Kindle?
My child made an in-app purchase without my permission! How do I get a refund?
Bluey: Let's Play!
How To Play?
2
How to play?
How do I make recipes?
Manage Subscription
3
Apple iOS - How do I manage my subscription?
Google Play - How do I manage my subscription?
Amazon - How do I manage my subscription?
Caillou Check Up
How To Play ?
1
How do I play ?
Apple iOS - FAQ
6
Can I restore the packs I previously bought?
Can I share in-app purchases with family share?
How do I get the in-app purchases that I made to show up on my other device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
View all 6
Google Android - FAQ
4
How do I get the in-app purchases that I made to show up on my other android device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
I am having trouble making in-app purchases.
Amazon Android - FAQ
6
How do I get the in-app purchases that I made to show up on my other Kindle?
My child made an in-app purchase without my permission! How do I get a refund?
How do I restore In-App Purchases in Kids+?
How do I make In-App Purchases in Kids+?
How do I disable video ads?
View all 6
Caillou House of Puzzles
How To Play ?
4
How do I find the puzzles in the room?
How do I gain stars?
Can I rebuild a puzzle that was already built once?
How do I reset a room?
Apple iOS - FAQ
4
Can I restore the packs I previously bought?
Can I share my in-app purchases using Family Share?
How do I get the in-app purchases that I made to show up on my other iOS device?
My child made an in-app purchase without my permission! How do I get a refund?
Google Android - FAQ
2
How do I get the in-app purchases that I made to show up on my other android device?
My child made an in-app purchase without my permission! How do I get a refund?
Amazon Android - FAQ
5
How do I get the in-app purchases that I made to show up on my other Kindle?
My child made an in-app purchase without my permission! How do I get a refund?
How to Get your Amazon app onto your Android Device
How do I make In-App Purchases in Kids+?
How do I restore In-App Purchases in Kids+?
Caillou Search & Count
Apple iOS - FAQ
6
Can I restore the packs I previously bought?
Can I share my in-app purchases using Family Share?
How do I get the in-app purchases that I made to show up on my other iOS device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
View all 6
Google Android - FAQ
4
How do I get the in-app purchases that I made to show up on my other android device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
I am having trouble making in-app purchases.
Amazon Android - FAQ
5
How do I get the in-app purchases to show up in my child's profile?
How do I get the in-app purchases that I made to show up on my other Kindle?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
I am having trouble making in-app purchases.
Care Bears Create & Share
Apple iOS - FAQ
6
Can I restore the packs I previously bought?
Can I share my in-app purchases using Family Share?
How do I get the in-app purchases that I made to show up on my other iOS device?
My child made an in-app purchase without my permission! How do I get a refund?
I am having trouble making in-app purchases.
View all 6
Google Android - FAQ
4
How do I get the in-app purchases that I made to show up on my other android device?
My child made an in-app purchase without my permission! How do I get a refund?
I am having trouble making in-app purchases.
How do I disable video ads?
Amazon Android - FAQ
6
How do I get the in-app purchases that I made to show up on my other Kindle?
My child made an in-app purchase without my permission! How do I get a refund?
How do I make In-App Purchases in Kids+?
How do I restore In-App Purchases in Kids+?
How do I disable video ads?
View all 6
Care Bears Wish Upon a Cloud
Apple iOS - FAQ
6
Can I restore the packs I previously bought?
Can I share my in-app purchases using Family Share?
How do I get the in-app purchases that I made to show up on my other iOS device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
View all 6
Google Android - FAQ
4
How do I get the in-app purchases that I made to show up on my other android device?
My child made an in-app purchase without my permission! How do I get a refund?
I am having trouble making in-app purchases.
How do I disable video ads?
Amazon Android - FAQ
6
How do I get the in-app purchases that I made to show up on my other Kindle?
My child made an in-app purchase without my permission! How do I get a refund?
How do I make In-App Purchases in Kids+?
How do I restore In-App Purchases in Kids+?
How do I disable video ads?
View all 6
Chuggington Puzzle Stations
How To Play ?
1
How do I play ?
Apple iOS - FAQ
6
Can I restore the packs I previously bought?
Can I share my in-app purchases using Family Share?
How do I get the in-app purchases that I made to show up on my other iOS device?
My child made an in-app purchase without my permission! How do I get a refund?
I am having trouble making in-app purchases.
View all 6
Google Android - FAQ
4
How do I get the in-app purchases that I made to show up on my other android device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
I am having trouble making in-app purchases.
Amazon Android - FAQ
6
How do I get the in-app purchases that I made to show up on my other Kindle?
My child made an in-app purchase without my permission! How do I get a refund?
How do I make In-App Purchases in Kids+?
How do I restore In-App Purchases in Kids+?
I am having trouble making in-app purchases.
View all 6
Chugginginton Ready To Build
Apple iOS - FAQ
6
Can I restore the packs I previously bought?
Can I share in-app purchases with family share?
How do I get the in-app purchases that I made to show up on my other device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
View all 6
Google Android - FAQ
4
How do I get the in-app purchases that I made to show up on my other android device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
I am having trouble making in-app purchases.
Amazon Android - FAQ
6
How do I get the in-app purchases that I made to show up on my other Kindle?
My child made an in-app purchase without my permission! How do I get a refund?
How do I make In-App Purchases in Kids+?
How do I restore In-App Purchases in Kids+?
How do I disable video ads?
View all 6
Chuggington Traintastic Adventures
How to Play ?
4
I paid for everything but there are still locked items in the app, what should I do ?
What is Build and Play ?
What are the adventures ?
How do I reset Build and Play ?
Apple iOS - FAQ
6
Can I restore the packs I previously bought?
Can I share in-app purchases with family share?
How do I get the in-app purchases that I made to show up on my other device?
My child made an in-app purchase without my permission! How do I get a refund?
I am having trouble making in-app purchases.
View all 6
Google Android - FAQ
4
How do I get the in-app purchases that I made to show up on my other android device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
I am having trouble making in-app purchases.
Amazon Android - FAQ
6
How do I get the in-app purchases that I made to show up on my other Kindle?
My child made an in-app purchase without my permission! How do I get a refund?
How do I make In-App Purchases in Kids+?
How do I restore In-App Purchases in Kids+?
How do I disable video ads?
View all 6
Crayola Colorful Creatures
How To Play?
1
How do I play?
Apple iOS - FAQ
6
Can I restore the packs I previously bought?
Can I share my in-app purchases using Family Share?
How do I get the in-app purchases that I made to show up on my other iOS device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
View all 6
Google Android - FAQ
4
How do I get the in-app purchases that I made to show up on my other android device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
I am having trouble making in-app purchases.
Amazon Android - FAQ
6
How do I get the in-app purchases that I made to show up on my other Kindle?
My child made an in-app purchase without my permission! How do I get a refund?
How do I make In-App Purchases in Kids+?
How do I restore In-App Purchases in Kids+?
How do I disable video ads?
View all 6
Crayola Jewelry Party
How To Play ?
2
How do I play?
How can I make new beads?
Apple iOS - FAQ
6
Can I restore the packs I previously bought?
Can I share in-app purchases with family share?
How do I get the in-app purchases that I made to show up on my other device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
View all 6
Google Android - FAQ
4
How do I get the in-app purchases that I made to show up on my other android device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
I am having trouble making in-app purchases.
Amazon Android - FAQ
6
How do I get the in-app purchases that I made to show up on my other Kindle?
My child made an in-app purchase without my permission! How do I get a refund?
How do I restore In-App Purchases in Kids+?
How do I make In-App Purchases in Kids+?
How do I disable video ads?
View all 6
Crayola Nail Party
How To Play ?
2
How do I play?
Where can I find my nail designs?
Apple iOS - FAQ
7
Can I restore the packs I previously bought?
How do I get the in-app purchases that I made to show up on my other device?
Can I share in-app purchases with family share?
My child made an in-app purchase without my permission! How do I get a refund?
How do I enable the camera or microphone to be used in the app?
View all 7
Google Android - FAQ
4
How do I get the in-app purchases that I made to show up on my other Android device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
I am having trouble making in-app purchases.
Amazon Android - FAQ
6
How do I get the in-app purchases that I made to show up on my other Kindle?
My child made an in-app purchase without my permission! How do I get a refund?
How do I make In-App Purchases in Kids+?
How do I restore In-App Purchases in Kids+?
I am having trouble making in-app purchases.
View all 6
DC Super Hero Girls Blitz
How To Play
1
How To Play
Apple iOS - FAQ
6
Can I restore the packs I previously bought?
Can I share in-app purchases with family share?
How do I get the in-app purchases that I made to show up on my other device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
View all 6
Google Android - FAQ
4
How do I get the in-app purchases that I made to show up on my other android device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
I am having trouble making in-app purchases.
Amazon Android - FAQ
6
How do I get the in-app purchases that I made to show up on my other Kindle?
My child made an in-app purchase without my permission! How do I get a refund?
How do I make In-App Purchases in Kids+?
How do I restore In-App Purchases in Kids+?
How do I disable video ads?
View all 6
Disney Frozen Royal Castle
How to Play
7
How to Play
Navigation
Cooking & Mixing
Characters
Dressmaker
View all 7
Manage Subscription
3
Apple iOS - How do I manage my subscription?
Google Play - How do I manage my subscription?
Amazon - How do I manage my subscription?
EverRun - Legend of the Horse Guardians
How To Play?
1
How do I play EverRun?
Manage Consumables
3
Apple iOS - Can I restore my consumables?
Google Android - Can I restore my consumables?
Amazon Android - Can I restore my consumables?
Apple iOS - FAQ
3
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
I am having trouble making in-app purchases.
Google Android - FAQ
3
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
I am having trouble making in-app purchases.
Amazon Android - FAQ
3
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
I am having trouble making in-app purchases.
Garfield Living Large
How do I Play ?
6
How do I make Garfield happy?
How do I clean Garfield?
How do I dress up Garfield?
How do I take a photo?
How do I play with toys?
View all 6
In-App Purchases
13
Apple - I have made an in-app purchase but nothing unlocked in the app. What happened to my purchase?
Apple - Can I restore the packs I previously bought?
Apple - How do I get the in-app purchases that I made to show up on my other iOS device?
Apple - Family Share
Apple - My child made an in-app purchase without my permission! How do I get a refund?
View all 13
Apple iOS - FAQ
5
I have made an in-app purchase but nothing unlocked in the app.
Can I restore the packs I previously bought?
Can I share my in-app purchases using Family Share?
How do I get the in-app purchases that I made to show up on my other iOS device?
My child made an in-app purchase without my permission! How do I get a refund?
Goodnight Caillou
Apple iOS - FAQ
6
Can I restore the packs I previously bought?
Can I share in-app purchases with family share?
How do I get the in-app purchases that I made to show up on my other device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
View all 6
Google Android - FAQ
4
How do I get the in-app purchases that I made to show up on my other android device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
I am having trouble making in-app purchases.
Amazon Android - FAQ
6
How do I get the in-app purchases that I made to show up on my other Kindle?
My child made an in-app purchase without my permission! How do I get a refund?
How do I make In-App Purchases in Kids+?
How do I restore In-App Purchases in Kids+?
How do I disable video ads?
View all 6
Hello Kitty Fashion Star
How To Play?
1
How to play?
Apple iOS - FAQ
6
Can I restore the packs I previously bought?
Can I share in-app purchases with family share?
How do I get the in-app purchases that I made to show up on my other device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
View all 6
Google Android - FAQ
4
How do I get the in-app purchases that I made to show up on my other android device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
I am having trouble making in-app purchases.
Amazon Android - FAQ
6
How do I get the in-app purchases that I made to show up on my other Kindle?
My child made an in-app purchase without my permission! How do I get a refund?
How do I make In-App Purchases in Kids+?
How do I restore In-App Purchases in Kids+?
How do I disable video ads?
View all 6
Hello Kitty Lunchbox
How To Play?
1
How do I play?
Manage Subscription
3
Apple iOS - How do I manage my subscription?
Google Play - How do I manage my subscription?
Amazon - How do I manage my subscription?
Apple iOS - FAQ
6
Can I restore the packs I previously bought?
Can I share in-app purchases with family share?
How do I get the in-app purchases that I made to show up on my other device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
View all 6
Google Android - FAQ
4
How do I get the in-app purchases that I made to show up on my other android device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
I am having trouble making in-app purchases.
Amazon Android - FAQ
6
How do I get the in-app purchases that I made to show up on my other Kindle?
Amazon - My child made an in-app purchase without my permission! How do I get a refund?
How do I make In-App Purchases in Kids+?
How do I restore In-App Purchases in Kids+?
How do I disable video ads?
View all 6
Hello Kitty® Nail Salon
How do I play?
1
How do I play?
Manage Subscriptions
3
Apple - Manage Subscription
Google Play - Manage Subscription
Amazon - Manage Subscription
Apple iOS - FAQ
4
Can I restore the packs I previously bought?
Can I share my in-app purchases using Family Share?
How do I get the in-app purchases that I made to show up on my other device?
My child made an in-app purchase without my permission! How do I get a refund?
Google Android - FAQ
2
How do I get the in-app purchases that I made to show up on my other Android device?
My child made an in-app purchase without my permission! How do I get a refund?
Amazon Android - FAQ
6
How do I get the in-app purchases that I made to show up on my other Kindle?
My child made an in-app purchase without my permission! How do I get a refund?
How do I make In-App Purchases in Kids+?
How do I restore In-App Purchases in Kids+?
How do I disable video ads?
View all 6
Hot Wheels Unlimited
Apple iOS - Subscriptions & Billing
1
How do I manage my subscription?
Google Android - Subscriptions & Billing
1
How do I manage my subscription?
Amazon Android - Subscriptions & Billing
1
How do I manage my subscription?
Miraculous Life
Manage Subscription
3
Apple - How do I manage my subscription?
Google - How do I manage my subscription?
Amazon - How do I manage my subscription?
Miss Hollywood® - Fashion Pets
How To Play ?
6
How do I make pets happy?
How do I clean a pet?
How do I dress up a pet?
How do I take a photo?
How do I play with toys?
View all 6
Apple iOS - FAQ
5
Can I restore the packs I previously bought?
Can I share my in-app purchases using Family Share?
How do I get the in-app purchases that I made to show up on my other iOS device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
Google Android - FAQ
4
How do I get the in-app purchases that I made to show up on my other android device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
I am having trouble making in-app purchases.
Amazon Android - FAQ
6
How do I get the in-app purchases that I made to show up on my other Kindle?
My child made an in-app purchase without my permission! How do I get a refund?
How do I make In-App Purchases in Kids+?
How do I restore In-App Purchases in Kids+?
How do I disable video ads?
View all 6
Miss Hollywood®: Lights, Camera, Fashion!
Apple iOS - FAQ
6
Can I share in-app purchases with family share?
How do I get the in-app purchases that I made to show up on my other device?
My child made an in-app purchase without my permission! How do I get a refund?
Can I restore the packs I previously bought?
How do I disable video ads?
View all 6
Google Android - FAQ
4
How do I get the in-app purchases that I made to show up on my other Android device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
I am having trouble making in-app purchases.
Amazon Android - FAQ
6
Amazon - How do I get the in-app purchases that I made to show up on my other Kindle?
Amazon - How do I make In-App Purchases in Kids+?
Amazon - My child made an in-app purchase without my permission! How do I get a refund?
How do I restore In-App Purchases in Kids+?
I am having trouble making in-app purchases.
View all 6
Miss Hollywood® Showtime
How To Play ?
1
How To Play?
Apple iOS - FAQ
6
Can I restore the packs I previously bought?
Can I share in-app purchases with family share?
How do I get the in-app purchases that I made to show up on my other device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
View all 6
Google Android - FAQ
4
How do I get the in-app purchases that I made to show up on my other Android device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
I am having trouble making in-app purchases.
Amazon Android - FAQ
6
How do I get the in-app purchases that I made to show up on my other Kindle?
My child made an in-app purchase without my permission! How do I get a refund?
How do I make In-App Purchases in Kids+?
How do I restore In-App Purchases in Kids+?
I am having trouble making in-app purchases.
View all 6
Miss Hollywood® Vacation
Apple iOS - FAQ
6
Can I restore the packs I previously bought?
Can I share in-app purchases with family share?
How do I get the in-app purchases that I made to show up on my other device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
View all 6
Google Android - FAQ
4
How do I get the in-app purchases that I made to show up on my other android device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
I am having trouble making in-app purchases.
Amazon Android - FAQ
6
How do I get the in-app purchases that I made to show up on my other Kindle?
My child made an in-app purchase without my permission! How do I get a refund?
How do I restore In-App Purchases in Kids+?
How do I make In-App Purchases in Kids+?
I am having trouble making in-app purchases.
View all 6
Monster High Fangtastic Life
How to Play
7
How To Play
Navigation
Cooking and Mixing
Characters
Subscriptions
View all 7
Manage Subscription
3
Apple iOS - How do I manage my subscription?
Google Play - How do I manage my subscription?
Amazon - How do I manage my subscription?
Monster High Frightful Fashion
How To Play ?
2
How do I play this game ?
I'm getting a message that I don't have enough storage space. What should I do ?
In-App Purchases
12
Apple - I have made an in-app purchase but nothing unlocked in the app. What happened to my purchase?
Apple - Can I restore the packs I previously bought?
Apple - How do I get the in-app purchases that I made to show up on my other iOS device?
Apple - Family Share
Apple - My child made an in-app purchase without my permission! How do I get a refund?
View all 12
Troubleshooting
5
Apple - How do I enable the camera or microphone to be used in the app?
Apple - How do I remove your app from my iOS device?
Google Play - Error code 905
Google Play - Error Code 911
Google Play - High Risk Error
My Little Pony World
How To Play
1
How do I play?
Apple iOS - Subscriptions & Billing
1
How do I manage my subscription?
Google Android - Subscriptions & Billing
1
How do I manage my subscription?
Amazon Android - Subscriptions & Billing
1
How do I manage my subscription?
My Little Pony Color By Magic
How to Play
1
How do I play?
Apple iOS - Subscriptions & Billing
1
How do I manage my subscription?
Google Android - Subscriptions & Billing
1
How do I manage my subscription?
Amazon Android - Subscriptions & Billing
1
How do I manage my subscription?
My Little Pony: Harmony Quest
Apple iOS - FAQ
6
Can I restore the packs I previously bought?
Can I share in-app purchases with family share?
How do I get the in-app purchases that I made to show up on my other device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
View all 6
Google Android - FAQ
4
How do I get the in-app purchases that I made to show up on my other Android device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
I am having trouble making in-app purchases.
Amazon Android - FAQ
6
How do I get the in-app purchases that I made to show up on my other Kindle?
My child made an in-app purchase without my permission! How do I get a refund?
How do I restore In-App Purchases in Kids+?
How do I make In-App Purchases in Kids+?
I am having trouble making in-app purchases.
View all 6
My Little Pony Pocket Ponies
How To Play
1
How To Play
Manage Consumables
3
Apple iOS - Can I restore my consumables?
Google Android - Can I restore my consumables?
Amazon Android - Can I restore my consumables?
Apple iOS - FAQ
3
My child made an in-app purchase without my permission! How do I get a refund?
I am having trouble making in-app purchases.
How do I disable video ads?
Google Android - FAQ
3
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
I am having trouble making in-app purchases.
Amazon Android - FAQ
4
My child made an in-app purchase without my permission! How do I get a refund?
How do I make In-App Purchases in Kids+?
How do I disable video ads?
I am having trouble making in-app purchases.
My Little Pony Rainbow Runners
How to Play
1
How do I play?
Apple iOS - FAQ
6
Can I restore the packs I previously bought?
Can I share in-app purchases with family share?
How do I get the in-app purchases that I made to show up on my other device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
View all 6
Google Android - FAQ
4
How do I get the in-app purchases that I made to show up on my other android device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
I am having trouble making in-app purchases.
Amazon Android - FAQ
6
How do I get the in-app purchases that I made to show up on my other Kindle?
My child made an in-app purchase without my permission! How do I get a refund?
How do I restore In-App Purchases in Kids+?
How do I make In-App Purchases in Kids+?
How do I disable video ads?
View all 6
Paw Patrol Rescue World!
Manage Subscription
3
Apple - How do I manage my subscription?
Google - How do I manage my subscription?
Amazon - How do I manage my subscription?
Apple iOS - FAQ
6
Can I restore the packs I previously bought?
How do I get the in-app purchases that I made to show up on my other device?
Can I share in-app purchases with family share?
My child made an in-app purchase without my permission! How do I get a refund?
I am having trouble making in-app purchases.
View all 6
Google Android - FAQ
4
How do I get the in-app purchases that I made to show up on my other Android device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
I am having trouble making in-app purchases.
Amazon Android - FAQ
6
How do I get the in-app purchases that I made to show up on my other Kindle?
My child made an in-app purchase without my permission! How do I get a refund?
How do I make In-App Purchases in Kids+?
How do I restore In-App Purchases in Kids+?
I am having trouble making in-app purchases.
View all 6
RaceCraft
How to Play
1
How To Play
Apple iOS - FAQ
4
Can I restore the packs I previously bought?
Can I share in-app purchases with family share?
How do I get the in-app purchases that I made to show up on my other device?
My child made an in-app purchase without my permission! How do I get a refund?
Google Android - FAQ
4
How do I get the in-app purchases that I made to show up on my other android device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
I am having trouble making in-app purchases.
Amazon Android- FAQ
6
How do I get the in-app purchases that I made to show up on my other Kindle?
How do I restore In-App Purchases in Kids+?
How do I make In-App Purchases in Kids+?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
View all 6
Strawberry Shortcake Bake Shop
Manage Subscriptions
3
Apple - Manage Subscription
Google Play - Manage Subscription
Amazon - Manage Subscription
Apple iOS - FAQ
4
Can I restore the packs I previously bought?
How do I get the in-app purchases that I made to show up on my other device?
My child made an in-app purchase without my permission! How do I get a refund?
Can I share my in-app purchases using Family Share?
Google Android - FAQ
2
How do I get the in-app purchases that I made to show up on my other Android device?
My child made an in-app purchase without my permission! How do I get a refund?
Amazon Android - FAQ
2
How do I get the in-app purchases that I made to show up on my other Kindle?
My child made an in-app purchase without my permission! How do I get a refund?
Strawberry Shortcake Berryfest Party
Apple iOS - FAQ
5
Can I restore the packs I previously bought?
Can I share in-app purchases with family share?
How do I get the in-app purchases that I made to show up on my other device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
Google Android - FAQ
4
How do I get the in-app purchases that I made to show up on my other android device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
I am having trouble making in-app purchases.
Amazon Android - FAQ
6
How do I get the in-app purchases that I made to show up on my other Kindle?
My child made an in-app purchase without my permission! How do I get a refund?
How do I make In-App Purchases in Kids+?
How do I restore In-App Purchases in Kids+?
How do I disable video ads?
View all 6
Troubleshooting
2
Apple - How do I enable the camera or microphone to be used in the app?
How do I turn on the sign language option?
Strawberry Shortcake Candy Garden
How To Play?
1
How to play?
Apple iOS - FAQ
6
Can I restore the packs I previously bought?
Can I share my in-app purchases using Family Share?
How do I get the in-app purchases that I made to show up on my other device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
View all 6
Google Android - FAQ
4
How do I get the in-app purchases that I made to show up on my other android device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
I am having trouble making in-app purchases.
Amazon Android - FAQ
6
How do I get the in-app purchases that I made to show up on my other Kindle?
My child made an in-app purchase without my permission! How do I get a refund?
How do I make In-App Purchases in Kids+?
How do I restore In-App Purchases in Kids+?
I am having trouble making in-app purchases.
View all 6
Strawberry Shortcake Card Maker Dress Up
Apple iOS - FAQ
6
Can I restore the packs I previously bought?
Can I share in-app purchases with Family Share?
How do I get the in-app purchases that I made to show up on my other device?
My child made an in-app purchase without my permission! How do I get refund?
How do I disable video ads?
View all 6
Google Android - FAQ
4
How do I get the in-app purchases that I made to show up on my other android device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
I am having trouble making in-app purchases.
Amazon Android - FAQ
6
How do I get the in-app purchases that I made to show up on my other Kindle?
My child made an in-app purchase without my permission! How do I get a refund?
How do I make In-App Purchases in Kids+?
How do I restore In-App Purchases in Kids+?
How do I disable video ads?
View all 6
Strawberry Shortcake Dress Up Dreams
Apple iOS - FAQ
6
Can I restore the packs I previously bought?
Can I share in-app purchases with Family Share?
How do I get the in-app purchases that I made to show up on my other device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
View all 6
Google Android - FAQ
4
How do I get the in-app purchases that I made to show up on my other android device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
I am having trouble making in-app purchases.
Amazon Android - FAQ
6
How do I get the in-app purchases that I made to show up on my other Kindle?
My child made an in-app purchase without my permission! How do I get a refund?
How do I make In-App Purchases in Kids+?
How do I restore In-App Purchases in Kids+?
How do I disable video ads?
View all 6
Strawberry Shortcake Food Fair
How To Play ?
1
How do I play?
Apple iOS - FAQ
6
Can I restore the packs I previously bought?
Can I share in-app purchases with family share?
How do I get the in-app purchases that I made to show up on my other device?
My child made an in-app purchase without my permission! How do I get refund?
How do I disable video ads?
View all 6
Google Android - FAQ
4
How do I get the in-app purchases that I made to show up on my other android device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
I am having trouble making in-app purchases.
Amazon Android - FAQ
6
How do I get the in-app purchases that I made to show up on my other Kindle?
My child made an in-app purchase without my permission! How do I get a refund?
How do I make In-App Purchases in Kids+?
How do I restore In-App Purchases in Kids+?
How do I disable video ads?
View all 6
Strawberry Shortcake Holiday Hair
How to Play
1
How to Play
Apple iOS - FAQ
6
Can I restore the packs I previously bought?
Can I share in-app purchases with Family Share?
How do I get the in-app purchases that I made to show up on my other device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
View all 6
Google Android - FAQ
4
How do I get the in-app purchases that I made to show up on my other android device?
My child made an in-app purchase without my permission! How do I get a refund?
I am having trouble making in-app purchases.
How do I disable video ads?
Amazon Android - FAQ
6
How do I get the in-app purchases that I made to show up on my other Kindle?
My child made an in-app purchase without my permission! How do I get a refund?
How do I restore In-App Purchases in Kids+?
How do I make In-App Purchases in Kids+?
How do I disable video ads?
View all 6
Strawberry Shortcake: Ice-cream Island
How to Play
1
How to Play?
Apple iOS - FAQ
5
Can I share my in-app purchases with Family Share?
How do I get the in-app purchases that I made to show up on my other device?
My child made an in-app purchase without my permission! How do I get a refund?
Can I restore the packs I previously bought?
How do I disable video ads?
Google Android - FAQ
4
How do I get the in-app purchases that I made to show up on my other android device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
I am having trouble making in-app purchases.
Amazon Android - FAQ
6
How do I get the in-app purchases that I made to show up on my other Kindle?
My child made an in-app purchase without my permission! How do I get a refund?
How do I make In-App Purchases in Kids+?
How do I restore In-App Purchases in Kids+?
How do I disable video ads?
View all 6
Strawberry Shortcake Pocket Locket
How To Play
1
How do I play?
Apple iOS - FAQ
6
Can I restore the packs I previously bought?
Can I share in-app purchases with family share?
How do I get the in-app purchases that I made to show up on my other device?
My child made an in-app purchase without my permission! How do I get a refund?
I am having trouble making in-app purchases.
View all 6
Google Android - FAQ
4
How do I get the in-app purchases that I made to show up on my other android device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
I am having trouble making in-app purchases.
Amazon Android - FAQ
6
How do I restore In-App Purchases in Kids+?
How do I make In-App Purchases in Kids+?
How do I get the in-app purchases that I made to show up on my other Kindle?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
View all 6
Strawberry Shortcake Puppy Palace
How To Play?
1
How To Play?
Apple iOS - FAQ
6
Can I restore the packs I previously bought?
How do I get the in-app purchases that I made to show up on my other device?
Can I share in-app purchases with family share?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
View all 6
Google Android - FAQ
4
How do I get the in-app purchases that I made to show up on my other android device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
I am having trouble making in-app purchases.
Amazon Android - FAQ
6
How do I get the in-app purchases that I made to show up on my other Kindle?
My child made an in-app purchase without my permission! How do I get a refund?
How do I restore In-App Purchases in Kids+?
How do I make In-App Purchases in Kids+?
I am having trouble making in-app purchases.
View all 6
Strawberry Shortcake Sweet Shop
How To Play ?
1
How do I play?
Apple iOS - FAQ
6
Can I restore the packs I previously bought?
Can I share in-app purchases with family share?
How do I get the in-app purchases that I made to show up on my other device?
My child made an in-app purchase without my permission! How do I get a refund?
I am having trouble making in-app purchases.
View all 6
Google Android - FAQ
4
How do I get the in-app purchases that I made to show up on my other Android device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
I am having trouble making in-app purchases.
Amazon Android - FAQ
6
How do I get the in-app purchases that I made to show up on my other Kindle?
How do I make In-App Purchases in Kids+?
My child made an in-app purchase without my permission! How do I get a refund?
How do I restore In-App Purchases in Kids+?
I am having trouble making in-app purchases.
View all 6
The Smurf Games
Apple iOS - FAQ
6
Can I restore the packs I previously bought?
Can I share in-app purchases with family share?
How do I get the in-app purchases that I made to show up on my other device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
View all 6
Google Android - FAQ
4
How do I get the in-app purchases that I made to show up on my other android device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
I am having trouble making in-app purchases.
Amazon Android - FAQ
6
How do I get the in-app purchases that I made to show up on my other Kindle?
My child made an in-app purchase without my permission! How do I get a refund?
How do I make In-App Purchases in Kids+?
How do I restore In-App Purchases in Kids+?
How do I disable video ads?
View all 6
The Smurf Bakery
How To Play ?
1
How do I Play ?
Apple iOS - FAQ
6
Can I restore the packs I previously bought?
Can I share in-app purchases with family share?
How do I get the in-app purchases that I made to show up on my other device?
My child made an in-app purchase without my permission! How do I get a refund?
I am having trouble making in-app purchases.
View all 6
Google Android - FAQ
4
How do I get the in-app purchases that I made to show up on my other Android device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
I am having trouble making in-app purchases.
Amazon Android - FAQ
6
How do I get the in-app purchases that I made to show up on my other Kindle?
My child made an in-app purchase without my permission! How do I get a refund?
How do I restore In-App Purchases in Kids+?
How do I make In-App Purchases in Kids+?
I am having trouble making in-app purchases.
View all 6
Thomas & Friends: Express Delivery
How to Play ?
2
How do I play with the additional characters in the Thomas Express Delivery app?
How do I know if the characters are unlocked ?
Apple iOS - FAQ
6
I have made an in-app purchase but nothing unlocked in the app.
Can I restore the packs I previously bought?
Can I share my in-app purchases using Family Share?
How do I get the in-app purchases that I made to show up on my other iOS Device?
My child made an in-app purchase without my permission! How do I get a refund?
View all 6
Google Android - FAQ
3
Google Play - I have made an in-app purchase but nothing unlocked in the app. What happened to my purchase?
Google Play - How do I get the in-app purchases that I made to show up on my other android device?
Google Play - My child made an in-app purchase without my permission! How do I get a refund?
Amazon Android - FAQ
3
How do I get the in-app purchases to show up in my child's profile?
How do I get the in-app purchases that I made to show up on my other Kindle?
My child made an in-app purchase without my permission! How do I get a refund?
Thomas & Friends: Go Go Thomas
How To Play
1
How To Play
Manage Subscription
3
Apple iOS - How do I manage my subscription?
Google Play - How do I manage my subscription?
Amazon - How do I manage my subscription?
Apple iOS - FAQ
6
Can I restore the packs I previously bought?
Can I share my in-app purchases using Family Share?
How do I get the in-app purchases that I made to show up on my other iOS device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
View all 6
Google Android - FAQ
4
How do I get the in-app purchases that I made to show up on my other Android device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
I am having trouble making in-app purchases.
Amazon Android - FAQ
6
How do I get the in-app purchases that I made to show up on my other Kindle?
My child made an in-app purchase without my permission! How do I get a refund?
How do I make In-App Purchases in Kids+?
How do I restore In-App Purchases in Kids+?
How do I disable video ads?
View all 6
Thomas & Friends: Magical Tracks
How To Play?
1
How do I play?
Apple iOS - FAQ
6
Can I restore the packs I previously bought?
How do I get the in-app purchases that I made to show up on my other iOS Device?
Can I share in-app purchases with family share?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
View all 6
Google Android - FAQ
4
How do I get the in-app purchases that I made to show up on my other Android device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
I am having trouble making in-app purchases.
Amazon Android - FAQ
6
How do I restore In-App Purchases in Kids+?
How do I make In-App Purchases in Kids+?
How do I get the in-app purchases that I made to show up on my other Kindle?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
View all 6
Thomas Minis
How To Play
1
How To Play
Apple iOS - FAQ
6
Can I restore the packs I previously bought?
Can I share in-app purchases with family share?
How do I get the in-app purchases that I made to show up on my other device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
View all 6
Google Android - FAQ
4
How do I get the in-app purchases that I made to show up on my other android device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
I am having trouble making in-app purchases.
Amazon Android - FAQ
6
How do I get the in-app purchases that I made to show up on my other Kindle?
My child made an in-app purchase without my permission! How do I get a refund?
How do I make In-App Purchases in Kids+?
How do I restore In-App Purchases in Kids+?
How do I disable video ads?
View all 6
Transformers - Bumblebee OVERDRIVE
How To Play?
1
How To Play?
Manage Consumables
3
Apple iOS - Can I restore my consumables?
Google Android - Can I restore my consumables?
Amazon Android - Can I restore my consumables?
Apple iOS - FAQ
4
My child made an in-app purchase without my permission! How do I get a refund?
Apple - iCloud
I am having trouble making in-app purchases.
How do I disable video ads?
Google Android - FAQ
4
My child made an in-app purchase without my permission! How do I get refund?
Can I restore my progress & my purchases?
How do I disable video ads?
I am having trouble making in-app purchases.
Amazon Android - FAQ
5
My child made an in-app purchase without my permission! How do I get a refund?
Can I restore my progress & my purchases?
How do I make In-App Purchases in Kids+?
How do I disable video ads?
I am having trouble making in-app purchases.
Transformers Rescue Bots: Disaster Dash
How To Play
1
How To Play
Apple iOS - FAQ
6
Can I restore the packs I previously bought?
Can I share in-app purchases with family share?
How do I get the in-app purchases that I made to show up on my other iOS Device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
View all 6
Google Android - FAQ
4
How do I get the in-app purchases that I made to show up on my other android device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
I am having trouble making in-app purchases.
Amazon Android - FAQ
6
How do I get the in-app purchases that I made to show up on my other Kindle?
My child made an in-app purchase without my permission! How do I get a refund?
How do I make In-App Purchases in Kids+?
How do I restore In-App Purchases in Kids+?
How do I disable video ads?
View all 6
Transformers Rescue Bots: Hero Adventures
How to Play?
1
How do I play ?
Apple iOS - FAQ
6
Can I restore the packs I previously bought?
Can I share my in-app purchases using Family Share?
How do I get the in-app purchases that I made to show up on my other iOS Device?
My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
View all 6
Google Android - FAQ
4
Google Play - How do I get the in-app purchases that I made to show up on my other android device?
Google Play - My child made an in-app purchase without my permission! How do I get a refund?
How do I disable video ads?
I am having trouble making in-app purchases.
Amazon Android - FAQ
6
How do I get the in-app purchases that I made to show up on my other Kindle?
My child made an in-app purchase without my permission! How do I get a refund?
How do I make In-App Purchases in Kids+?
How do I restore In-App Purchases in Kids+?
How do I disable video ads?
View all 6
Winx Club: Rocks the World
How To Play ?
2
How do I play the music minigame?
How do I make posters?
In-App Purchases
12
Apple - I have made an in-app purchase but nothing unlocked in the app. What happened to my purchase?
Apple - Can I restore the packs I previously bought?
Apple - How do I get the in-app purchases that I made to show up on my other device?
Apple - Family Share
Apple - My child made an in-app purchase without my permission! How do I get a refund?
View all 12
Troubleshooting
5
Apple - How do I enable the camera or microphone to be used in the app?
Apple - How do I remove your app from my iOS device?
Google Play - Error code 905
Google Play - Error Code 911
Google Play - High Risk Error
Facebook
Budge Studios Customer Support
1
Contact Budge Studios Customer Support for any issue or inquiry!
