Apple iOS - FAQ

I have made an in-app purchase but nothing unlocked in the app. What happened to my purchase?
You can try the following workaround (App progress and rewards will reset):  Uninstall the app from your device. Restart your device. Reinstall and lau...
Fri, Aug 5, 2022 at 9:39 AM
Can I restore the packs I previously bought?
Tap on the Restore Purchases button.
Wed, May 23, 2018 at 1:21 PM
How do I get the in-app purchases that I made to show up on my other iOS Device?
Your secondary iPad/iPhone needs to be logged in with the Apple ID that made the original purchases before you install the app.  Once installed, you can e...
Wed, May 23, 2018 at 1:47 PM
Can I share in-app purchases with family share?
The Family Share program doesn't allow the sharing of in-app purchases. For more information follow this link: https://support.apple.com/en-us/HT20304...
Fri, Aug 26, 2022 at 10:18 AM
My child made an in-app purchase without my permission! How do I get a refund?
Unfortunately, we cannot refund you directly, only Apple can. Please contact Apple support to request your refund. Please know that our apps cannot bypa...
Thu, Apr 7, 2022 at 11:42 AM