Apple iOS - FAQ

I have made an in-app purchase but nothing unlocked in the app.
You can try the following workaround:  Uninstall the app from your iOS device. Restart your iOS device. Reinstall and launch the app from the Purcha...
Thu, Apr 5, 2018 at 1:11 PM
Can I restore the packs I previously bought?
Tap on the Restore Purchases button.
Fri, Oct 20, 2017 at 11:03 AM
Can I share my in-app purchases using Family Share?
The Family Share program doesn't allow the sharing of in-app purchases. For more information follow this link: https://support.apple.com/familyshare ...
Fri, Oct 20, 2017 at 11:04 AM
How do I get the in-app purchases that I made to show up on my other iOS Device?
Your secondary iPad/iPhone needs to be logged in with the Apple ID that made the original purchases before you install the app.  Once installed, you can...
Fri, Oct 20, 2017 at 11:04 AM
My child made an in-app purchase without my permission! How do I get a refund?
We cannot refund you directly, you'll have to contact Apple. Contact iTunes support and explain what happened: http://www.apple.com/support/itunes/...
Fri, Oct 20, 2017 at 11:05 AM
How do I prevent my child from making purchases without me?
You can put restrictions on in-app purchases by going into your device's Settings > General > Restrictions.    For more information on how t...
Fri, Oct 20, 2017 at 11:05 AM