Apple iOS - FAQ

I have made an in-app purchase but nothing unlocked in the app. What happened to my purchase?
You can try the following workaround (App progress and rewards will reset): 1. Uninstall the app from your device. 2. Restart your device. 3. Rei...
Fri, Aug 5, 2022 at 9:38 AM
Can I restore the packs I previously bought?
Tap on the Restore Purchases button.
Fri, Sep 22, 2017 at 11:19 AM
Can I share my in-app purchases using Family Share?
  The Family Share program doesn't allow the sharing of in-app purchases. For more information follow this link: https://support.apple.com/en-us/HT203...
Fri, Aug 26, 2022 at 10:18 AM
How do I get the in-app purchases that I made to show up on my other iOS device?
Your secondary iPad/iPhone needs to be logged in with the Apple ID that made the original purchases before you install the app.  Once installed, you can ...
Tue, Jun 12, 2018 at 4:11 PM
My child made an in-app purchase without my permission! How do I get a refund?
Unfortunately, we cannot refund you directly, only Apple can. Please contact Apple support to request your refund. Please know that our apps cannot bypas...
Tue, Feb 25, 2020 at 3:28 PM