Apple iOS - FAQ

I have made an in-app purchase but nothing unlocked in the app. What happened to my purchase?
You can try the following workaround:     1. Uninstall the app from your device.   2. Restart your device.  3. Reinstall and launch the app from the Purcha...
Fri, Jun 14, 2019 at 9:06 AM
Can I restore the packs I previously bought?
Tap on the Restore Purchases button.
Fri, Jun 14, 2019 at 9:12 AM
How do I get the in-app purchases that I made to show up on my other device?
Your secondary iPad/iPhone needs to be logged in with the Apple ID that made the original purchases before you install the app.  Once installed, you can ...
Fri, Jun 14, 2019 at 9:19 AM
Can I share in-app purchases with family share?
The Family Share program doesn't allow the sharing of in-app purchases. For more information follow this link: https://support.apple.com/familyshare ...
Thu, Jun 13, 2019 at 1:41 PM
My child made an in-app purchase without my permission! How do I get a refund?
We cannot refund you directly, you'll have to contact Apple.    Please know that our apps cannot bypass your security/password requirements and that i...
Thu, Jun 13, 2019 at 1:46 PM
How do I enable the camera or microphone to be used in the app?
You will be able to enable the camera and microphone through the device settings.     1. Settings Menu.  1.1 open the Settings on your device.  1.2 scroll ...
Thu, Jun 13, 2019 at 1:54 PM