Apple iOS - FAQ

How do I restore my progress?
The only part of your progress that is saved is the Autobots you purchased and their level of evolution. You need to be signed in to iCloud and have a stabl...
Mon, Oct 22, 2018 at 4:14 PM
How do I restore my purchases?
The only purchases that are saved are the Autobots you purchased and their level of evolution. You need to be signed in to iCloud and have a stable internet...
Mon, Oct 22, 2018 at 4:15 PM
My child made an in-app purchase without my permission! How do I get a refund?
Unfortunately, we cannot refund you directly, only Apple can. Please contact iTunes Support to request your refund.   Please know that our apps cannot b...
Thu, Aug 9, 2018 at 3:44 PM
How do I prevent my child from making purchases without me?
You can put restrictions on in-app purchases by going into your device's Settings > General > Restrictions. 
Thu, Aug 9, 2018 at 3:44 PM
How do I save my game?
The Autobots you own and their Upgrade level is automatically saved to iCloud. To save the Character Progress, make sure you have stable internet connectio...
Mon, Oct 22, 2018 at 4:16 PM
Can I share my in-app purchases using Family Share?
The Family Share program doesn't allow the sharing of in-app purchases. For more information follow this link: Family Share
Mon, Oct 22, 2018 at 4:54 PM
Can I play the game on two iOS devices at once?
This game was not made to play on two devices at once. Your boss progression, your Coins, Crystals & Energon are not saved to iCloud and therefore can&...
Mon, Oct 22, 2018 at 4:16 PM