Apple iOS - FAQ

I have made an in-app purchase but nothing unlocked in the app.
You can try the following workaround:  Uninstall the app from your device. Restart your device. Reinstall and launch the app from the Purchased tab i...
Mon, Mar 18, 2019 at 9:33 AM
Can I restore the packs I previously bought?
Tap on the Restore Purchases button.
Fri, Jun 1, 2018 at 2:18 PM
How do I get the in-app purchases that I made to show up on my other device?
Your secondary device needs to be logged in with the Apple ID that made the original purchases before you install the app.  Once installed, you can enter t...
Mon, Mar 18, 2019 at 12:26 PM
My child made an in-app purchase without my permission! How do I get a refund?
Unfortunately, we cannot refund you directly, only Apple can. Please contact iTunes Support to request your refund.   Please know that our apps cannot by...
Fri, Jun 1, 2018 at 2:20 PM
How do I prevent my child from making purchases without me?
You can put restrictions on in-app purchases by going into your device's Settings > General > Restrictions. 
Fri, Jun 1, 2018 at 2:21 PM