Apple iOS - FAQ

I have made an in-app purchase but nothing unlocked in the app. What happened to my purchase?
You can try the following workaround:  Uninstall the app from your iOS device. Restart your iOS device. Reinstall and launch the app from the Purchas...
Wed, Apr 4, 2018 at 5:13 PM
Can I restore the packs I previously bought?
Tap on the Restore Purchases button.
Thu, Feb 1, 2018 at 3:18 PM
Can I share in-app purchases with family share?
The Family Share program doesn't allow the sharing of in-app purchases. For more information follow this link: https://support.apple.com/en-ca/HT203046...
Mon, Jul 13, 2020 at 11:56 AM
How do I get the in-app purchases that I made to show up on my other iOS Device?
Your secondary iPad/iPhone needs to be logged in with the Apple ID that made the original purchases before you install the app.  Once installed, you can...
Thu, Feb 1, 2018 at 3:19 PM
My child made an in-app purchase without my permission! How do I get a refund?
Unfortunately, we cannot refund you directly, only Apple can. Please contact Apple support to request your refund. Please know that our apps cannot bypass...
Mon, Jul 13, 2020 at 12:47 PM