Apple iOS - FAQ

I have made an in-app purchase but nothing unlocked in the app.
You can try the following workaround:  Uninstall the app from your device. Restart your device. Reinstall and launch the app from the Purchased tab in...
Tue, Jun 12, 2018 at 2:04 PM
Can I restore the packs I previously bought?
Tap on the Restore Purchases button.
Tue, Jun 20, 2017 at 1:53 PM
Can I share my in-app purchases using Family Share?
The Family Share program doesn't allow the sharing of in-app purchases. For more information, contact Apple.   Therefore, to be able to share the...
Thu, Feb 1, 2018 at 12:52 PM
How do I get the in-app purchases that I made to show up on my other iOS Device?
Your secondary iPad/iPhone needs to be logged in with the Apple ID that made the original purchases before you install the app.  Once installed, you can...
Tue, Oct 24, 2017 at 3:01 PM
My child made an in-app purchase without my permission! How do I get a refund?
Unfortunately, we cannot refund you directly, only Apple can. Please contact iTunes Support to request your refund.   Please know that our apps cannot ...
Fri, Apr 6, 2018 at 12:00 PM
How do I prevent my child from making purchases without me?
You can put restrictions on in-app purchases by going into your device's Settings > General > Restrictions.   
Thu, Feb 1, 2018 at 1:46 PM