Apple iOS - FAQ

I have made an in-app purchase but nothing unlocked in the app. What happened to my purchase?
You can try the following workaround:  Uninstall the app from your device. Restart your device. Reinstall and launch the app from the Purchased tab in ...
Mon, Mar 18, 2019 at 10:16 AM
Can I restore the packs I previously bought?
Tap on the Restore Purchases button.
Tue, Jun 20, 2017 at 1:53 PM
Can I share my in-app purchases using Family Share?
The Family Share program doesn't allow the sharing of in-app purchases. For more information follow this link: https://support.apple.com/en-ca/HT20304...
Fri, Oct 30, 2020 at 3:24 PM
How do I get the in-app purchases that I made to show up on my other iOS Device?
Your secondary iPad/iPhone needs to be logged in with the Apple ID that made the original purchases before you install the app.  Once installed, you can...
Tue, Oct 24, 2017 at 3:01 PM
My child made an in-app purchase without my permission! How do I get a refund?
Unfortunately, we cannot refund you directly, only Apple can. Please contact Apple support to request your refund. Please know that our apps cannot bypass...
Fri, Oct 30, 2020 at 3:39 PM
What happened to my previous purchases from an older version of the game?
What happened to my previous purchases from an older version of the game? Your previous purchases are available to use in an updated version of the game in...
Wed, Jun 16, 2021 at 2:39 PM