Apple iOS - FAQ

I have made an in-app purchase but nothing unlocked in the app.
You can try the following workaround (App progress and rewards will reset):  Uninstall the app from your device. Restart your device. Reinstall and lau...
Fri, Aug 5, 2022 at 9:22 AM
Can I restore the packs I previously bought?
Tap on the Restore Purchases button.
Tue, Jul 25, 2017 at 3:24 PM
Can I share my in-app purchases using Family Share?
The Family Share program doesn't allow the sharing of in-app purchases. For more information follow this link: Family Share   Therefore, to be able...
Tue, Jul 25, 2017 at 3:32 PM
How do I get the in-app purchases that I made to show up on my other iOS Device?
Your secondary iPad/iPhone needs to be logged in with the Apple ID that made the original purchases before you install the app.  Once installed, you can ...
Tue, Feb 6, 2018 at 5:17 PM
My child made an in-app purchase without my permission! How do I get a refund?
Unfortunately, we cannot refund you directly, only Apple can. Please contact iTunes Support to request your refund.
Tue, Feb 6, 2018 at 4:51 PM
How do I enable the camera or microphone to be used in the app?
You will be able to enable the camera and microphone through the device settings.  1. Settings Menu Open the Settings on your device Scroll to th...
Tue, Jun 12, 2018 at 2:15 PM