Apple iOS - FAQ

Can I restore the packs I previously bought?
Tap on the Restore Purchases button.
Wed, Jul 29, 2020 at 9:59 AM
How do I get the in-app purchases that I made to show up on my other iOS Device?
Your secondary iPad/iPhone needs to be logged in with the Apple ID that made the original purchases before you install the app.  Once installed, you can e...
Wed, Jul 4, 2018 at 1:23 PM
My child made an in-app purchase without my permission! How do I get a refund?
Unfortunately, we cannot refund you directly, only Apple can. Please contact Apple support to request your refund. Please know that our apps cannot bypass ...
Wed, Jul 29, 2020 at 9:23 AM
I have made an in-app purchase but nothing unlocked in the app. What happened to my purchase?
You can try the following workaround:   1. Uninstall the app from your device.  2. Restart your device. 3. Reinstall and launch the app from the Purchased ...
Wed, Jul 29, 2020 at 10:04 AM
Can I share in-app purchases with family share?
The Family Share program doesn't allow the sharing of in-app purchases. For more information follow this link: https://support.apple.com/en-ca/HT203046...
Wed, Jul 29, 2020 at 10:07 AM