Apple iOS - FAQ

I have made an in-app purchase but nothing unlocked in the app.
You can try the following workaround:  Uninstall the app from your iOS Device. Restart your device. Reinstall and launch the app from the Purchased t...
Tue, Jan 23, 2018 at 12:51 PM
Can I restore the packs I previously bought?
Tap on the Restore Purchases button.
Thu, Oct 19, 2017 at 1:49 PM
Can I share my in-app purchases using Family Share?
The Family Share program doesn't allow the sharing of in-app purchases.    Therefore, to be able to share them, you must do the following in each of...
Thu, Oct 10, 2019 at 9:36 AM
How do I get the in-app purchases that I made to show up on my other iOS Device?
Your secondary iPad/iPhone needs to be logged in with the Apple ID that made the original purchases before you install the app.  Once installed, you can...
Thu, Oct 19, 2017 at 1:50 PM
My child made an in-app purchase without my permission! How do I get a refund?
We cannot refund you directly, you'll have to contact Apple.   Please know that our apps cannot bypass your security/password requirements and th...
Thu, Oct 10, 2019 at 9:41 AM