Apple iOS - FAQ

I have made an in-app purchase but nothing unlocked in the app. What happened to my purchase?
You can try the following workaround:   1. Uninstall the app from your device.  2. Restart your device. 3. Reinstall and launch the app from the Purchased ...
Fri, Feb 21, 2020 at 12:18 PM
Can I restore the packs I previously bought?
Tap on the Restore Purchases button.
Fri, Oct 13, 2017 at 10:32 AM
Can I share my in-app purchases using Family Share?
         The Family Share program doesn't allow the sharing of in-app purchases.  For more information follow this link: Family Share Therefo...
Wed, Jul 3, 2019 at 2:59 PM
How do I get the in-app purchases that I made to show up on my other iOS device?
Your secondary iPad/iPhone needs to be logged in with the Apple ID that made the original purchases before you install the app.  Once installed, you can en...
Thu, Apr 5, 2018 at 1:36 PM
My child made an in-app purchase without my permission! How do I get a refund?
Unfortunately, we cannot refund you directly, only Apple can. Please contact iTunes Support to request your refund.   Please know that our apps cannot b...
Wed, Apr 18, 2018 at 12:50 PM