Apple iOS - FAQ

I have made an in-app purchase but nothing unlocked in the app. What happened to my purchase?
You can try the following workaround:  Uninstall the app from your device. Restart your device. Reinstall and launch the app from the Purchased tab in ...
Fri, Apr 29, 2022 at 9:21 AM
Can I restore the packs I previously bought?
Tap on the Restore Purchases button.
Mon, Jul 17, 2017 at 5:36 PM
Can I share in-app purchases with family share?
The Family Share program doesn't allow the sharing of in-app purchases. For more information follow this link: https://support.apple.com/HT203046 The...
Fri, Apr 29, 2022 at 9:31 AM
How do I get the in-app purchases that I made to show up on my other device?
Your secondary iPad/iPhone needs to be logged in with the Apple ID that made the original purchases before you install the app.  Once installed, you can e...
Fri, Apr 29, 2022 at 9:32 AM
My child made an in-app purchase without my permission! How do I get a refund?
Unfortunately, we cannot refund you directly, only Apple can. Please contact Apple support to request your refund. Please know that our apps cannot bypass...
Fri, Feb 14, 2020 at 10:41 AM