Apple iOS - FAQ

Can I restore the packs I previously bought?
Your device must be signed into the same Apple ID that made the original purchases. Afterwards, enter the in-app settings and tap on the Restore Purchases b...
Wed, Sep 20, 2023 at 1:33 PM
How do I get the in-app purchases that I made to show up on my other device?
Your secondary iPad/iPhone needs to be logged in with the Apple ID that made the original purchases before you install the app.  Once installed, you can en...
Tue, May 10, 2022 at 2:31 PM
My child made an in-app purchase without my permission! How do I get a refund?
Unfortunately, we cannot refund you directly, only Apple can. Please contact Apple support to request your refund. Please know that our apps cannot bypa...
Tue, May 10, 2022 at 2:33 PM
Can I share my in-app purchases using Family Share?
The Family Share program doesn't allow the sharing of in-app purchases. For more information follow this link: https://support.apple.com/en-us/HT203046?...
Wed, Dec 6, 2023 at 4:40 PM