Apple iOS - FAQ

I have made an in-app purchase but nothing unlocked in the app.
You can try the following workaround:  Uninstall the app from your device. Restart your device. Reinstall and launch the app from the Purchased tab in...
Tue, Jun 12, 2018 at 4:01 PM
Can I restore the packs I previously bought?
Tap on the Restore Purchases button.
Tue, Jul 25, 2017 at 1:53 PM
Can I share my in-app purchases using Family Share?
The Family Share program doesn't allow the sharing of in-app purchases.  For more information follow this link: Family Share Therefore, to ...
Tue, Sep 8, 2020 at 1:51 PM
How do I get the in-app purchases that I made to show up on my other iOS device?
Your secondary iPad/iPhone needs to be logged in with the Apple ID that made the original purchases before you install the app.  Once installed, you can ...
Tue, Jun 12, 2018 at 4:00 PM
My child made an in-app purchase without my permission! How do I get a refund?
Unfortunately, we cannot refund you directly, only Apple can. Please contact Apple support to request your refund. Please know that our apps cannot bypas...
Tue, Sep 8, 2020 at 1:56 PM