Apple iOS - FAQ

I have made an in-app purchase but nothing unlocked in the app.
You can try the following workaround:  Sign out and back into the account ID that made the original purchase Launch the app  Enter the in-app Settings ...
Fri, Jun 8, 2018 at 3:38 PM
Can I restore the packs I previously bought?
You sure can! Make sure that your iPhone/iPad is logged in with the Apple ID that made the original purchase. Launch the app Enter the in-app Settings ...
Fri, Jun 8, 2018 at 3:32 PM
How do I get the in-app purchases that I made to show up on my other iOS device?
To restore any purchases already made with that ID, try these following steps:  Sign out and back into the account ID that made the original purchase (ve...
Fri, Jun 8, 2018 at 3:35 PM
Can I share my in-app purchases with Family Share?
The Family Share program doesn't allow the sharing of in-app purchases. For more information follow this link: https://support.apple.com/familyshare ...
Thu, May 25, 2017 at 5:17 PM
My child made an in-app purchase without my permission! How do I get a refund?
We cannot refund you directly, you'll have to contact Apple. Contact iTunes support and explain what happened: http://www.apple.com/support/itune...
Thu, May 25, 2017 at 5:18 PM
How do I prevent my child from making purchases without me?
You can put restrictions on in-app purchases by going into your device's Settings > General > Restrictions.    For more information on how ...
Thu, May 25, 2017 at 5:19 PM
How do I enable the camera or microphone to be used in the app?
You will be able to enable the camera and microphone through the device settings.  1. Settings Menu Open the Settings on your device Scroll to th...
Tue, Jun 12, 2018 at 2:13 PM