You will be able to enable the camera and microphone through the device settings. 


1. Settings Menu


  • open the Settings on your device
  • scroll to the list of apps at the bottom of the left hand menu and tap the correct app icon
  • you should now see the permissions for the camera or microphone - toggle the switch to Green


2. Privacy Menu


  • open the Settings on your device
  • select Privacy from the left hand menu
  • then select Camera or Microphone
  • you should see a list of the apps on your device that have access 
  • choose the correct app and toggle the switch to Green