Apple iOS - FAQ

I have made an in-app purchase but nothing unlocked in the app. What happened to my purchase?
You can try the following workaround (App progress and rewards will reset):  Uninstall the app from your device. Restart your device. Reinstall and lau...
Fri, Aug 5, 2022 at 9:28 AM
Can I restore the packs I previously bought?
Tap on the Restore Purchases button.
Thu, Apr 18, 2019 at 10:37 AM
Can I share in-app purchases with family share?
The Family Share program doesn't allow the sharing of in-app purchases.  For more information follow this link: https://support.apple.com/en-us/HT2...
Fri, Aug 26, 2022 at 10:03 AM
How do I get the in-app purchases that I made to show up on my other device?
Your secondary iPad/iPhone needs to be logged in with the Apple ID that made the original purchases before you install the app.  Once installed, you can e...
Thu, Apr 28, 2022 at 11:39 AM
My child made an in-app purchase without my permission! How do I get a refund?
Unfortunately, we cannot refund you directly, only Apple can. Please contact Apple support to request your refund. Please know that our apps cannot bypass ...
Thu, Apr 28, 2022 at 11:42 AM