Apple iOS - FAQ

Can I restore the packs I previously bought?
Tap on the Restore Purchases button.
Thu, Jun 28, 2018 at 12:37 PM
How do I get the in-app purchases that I made to show up on my other iOS device?
Your secondary iPad/iPhone needs to be logged in with the Apple ID that made the original purchases before you install the app.  Once installed, you can e...
Mon, Mar 18, 2019 at 1:27 PM
My child made an in-app purchase without my permission! How do I get a refund?
Unfortunately, we cannot refund you directly, only Apple can. Please contact iTunes Support to request your refund.   Please know that our apps cannot byp...
Thu, Jun 28, 2018 at 12:48 PM
How do I prevent my child from making purchases without me?
You can put restrictions on in-app purchases by going into your device's Settings > General > Restrictions. 
Thu, Jun 28, 2018 at 12:51 PM