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Apple iOS - FAQ

I have made an in-app purchase but nothing unlocked in the app. What happened to my purchase?
You can try the following workaround (App progress and rewards will reset):  Uninstall the app from your iOS device. Restart your iOS device. Reinsta...
Fri, Aug 5, 2022 at 9:25 AM
Can I restore the packs I previously bought?
Tap on the Restore Purchases button.
Wed, May 9, 2018 at 2:55 PM
Can I share my in-app purchases using Family Share?
The Family Share program doesn't allow the sharing of in-app purchases. For more information follow this link: https://support.apple.com/en-us/HT20304...
Fri, Aug 26, 2022 at 10:00 AM
How do I get the in-app purchases that I made to show up on my other iOS device?
Your secondary iPad/iPhone needs to be logged in with the Apple ID that made the original purchases before you install the app.  Once installed, you can e...
Wed, May 9, 2018 at 2:56 PM
My child made an in-app purchase without my permission! How do I get a refund?
Unfortunately, we cannot refund you directly, only Apple can. Please contact Apple support to request your refund. Please know that our apps cannot bypass...
Fri, Feb 28, 2020 at 3:28 PM