Apple iOS - FAQ

Can I restore the packs I previously bought?
Your device must be signed into the same Apple ID that made the original purchases. Afterwards, enter the in-app settings and tap on the Restore Purchases b...
Thu, Sep 21, 2023 at 11:07 AM
Can I share in-app purchases with family share?
The Family Share program doesn't allow the sharing of in-app purchases. For more information follow this link: https://support.apple.com/en-us/HT203046?...
Thu, Nov 30, 2023 at 4:13 PM
How do I get the in-app purchases that I made to show up on my other device?
Your secondary iPad/iPhone needs to be logged in with the Apple ID that made the original purchases before you install the app.  Once installed, you can...
Wed, Aug 5, 2020 at 1:50 PM
My child made an in-app purchase without my permission! How do I get a refund?
Unfortunately, we cannot refund you directly, only Apple can. Please contact iTunes Support to request your refund.   Please know that our apps cannot b...
Wed, May 9, 2018 at 4:02 PM