Apple iOS - FAQ

I have made an in-app purchase but nothing unlocked in the app.
You can try the following workaround:  Uninstall the app from your device. Restart your device. Reinstall and launch the app from the Purchased tab...
Tue, Jun 12, 2018 at 12:29 PM
How do I prevent my child from making purchases without me?
You can put restrictions on in-app purchases by going into your device's Settings > General > Restrictions.    For more information on how to ...
Fri, May 26, 2017 at 4:20 PM
Can I share my in-app purchases using Family Share?
The Family Share program doesn't allow the sharing of in-app purchases. For more information follow this link: Family Share   Therefore, to be ab...
Fri, May 26, 2017 at 4:05 PM
How do I get the in-app purchases that I made to show up on my other device?
Your secondary iPad/iPhone needs to be logged in with the Apple ID that made the original purchases before you install the app.  Once installed, you can ...
Tue, Jun 12, 2018 at 12:30 PM
My child made an in-app purchase without my permission! How do I get a refund?
We cannot refund you directly, you'll have to contact Apple. Contact iTunes support and explain what happened: http://www.apple.com/support/itunes...
Fri, May 26, 2017 at 4:16 PM
Can I restore the packs I previously bought?
Tap on the Restore Purchases button.
Wed, Jun 14, 2017 at 2:30 PM