Apple iOS - FAQ

I have made an in-app purchase but nothing unlocked in the app.
You can try the following workaround (App progress and rewards will reset):  Uninstall the app from your device. Restart your device. Reinstall and la...
Fri, Aug 5, 2022 at 9:24 AM
Can I restore the packs I previously bought?
Tap on the Restore Purchases button.
Tue, Jun 20, 2017 at 4:05 PM
Can I share my in-app purchases using Family Share?
The Family Share program doesn't allow the sharing of in-app purchases.  For more information follow this link: https://support.apple.com/en-us/...
Fri, Aug 26, 2022 at 9:57 AM
How do I get the in-app purchases that I made to show up on my other iOS device?
Your secondary iPad/iPhone needs to be logged in with the Apple ID that made the original purchases before you install the app.  Once installed, you can ...
Tue, Jun 12, 2018 at 4:29 PM
My child made an in-app purchase without my permission! How do I get a refund?
We cannot refund you directly, only Apple can. Please contact iTunes Support to request your refund.   Please know that our apps cannot bypass your secu...
Wed, Jul 17, 2019 at 3:56 PM