In-App Purchases
You can try the following workaround: Uninstall the app from your device. Restart your device. Reinstall and launch the app from the Purchased tab ...
Tue, Jun 12, 2018 at 12:20 PM
You sure can!
Make sure that your iPhone/iPad is logged in with the Apple ID that made the original purchase.
Install and launch the app from the...
Wed, Mar 8, 2017 at 11:18 AM
Your secondary iPad/iPhone needs to be logged in with the Apple ID that made the original purchases before you install the app. Once installed, you can e...
Tue, Jun 12, 2018 at 3:47 PM
The Family Share program doesn't allow the sharing of in-app purchases. For more information follow this link: https://support.apple.com/familyshare
...
Wed, Mar 8, 2017 at 11:18 AM
We cannot refund you directly, you'll have to contact Apple.
Contact iTunes support and explain what happened: http://www.apple.com/support/itunes...
Wed, Mar 8, 2017 at 11:18 AM
You can put restrictions on in-app purchases by going into your device's Settings > General > Restrictions.
For more information on how t...
Wed, Mar 8, 2017 at 11:19 AM
You can try the following workaround:
Delete the app.
Restart the device (hold down the sleep button and then tap Power Off).
Reinstall th...
Wed, Oct 5, 2016 at 9:32 AM
With Google Play the purchases should become available if you follow these steps:
1. Make sure that you are logged in with the account that appea...
Wed, Oct 5, 2016 at 9:36 AM
We understand that these things can happen.
In order to process a refund, you will need the email receipt/Google order number associated with the unaut...
Wed, Oct 5, 2016 at 9:36 AM
In-app purchases will only appear within the Parents profile and not inside the Child profile or Freetime. Unfortunately, this is an Amazon Freetime attrib...
Wed, Oct 5, 2016 at 9:36 AM