In-App Purchases

Apple - I have made an in-app purchase but nothing unlocked in the app. What happened to my purchase?
You can try the following workaround:  Uninstall the app from your device. Restart your device. Reinstall and launch the app from the Purchased tab in...
Tue, Jun 12, 2018 at 12:51 PM
Apple - Can I restore the packs I previously bought?
You sure can! Make sure that your iPhone/iPad is logged in with the Apple ID that made the original purchase. Install and launch the app from the...
Wed, Mar 8, 2017 at 1:27 PM
Apple - How do I get the in-app purchases that I made to show up on my other iOS device?
Your secondary iPad/iPhone needs to be logged in with the Apple ID that made the original purchases before you install the app.  Once installed, you can e...
Tue, Jun 12, 2018 at 12:49 PM
Apple - Family Share
The Family Share program doesn't allow the sharing of in-app purchases. For more information follow this link: https://support.apple.com/familyshare ...
Wed, Mar 8, 2017 at 1:28 PM
Apple - My child made an in-app purchase without my permission! How do I get a refund?
We cannot refund you directly, you'll have to contact Apple. Contact iTunes support and explain what happened: http://www.apple.com/support/itune...
Wed, Mar 8, 2017 at 1:28 PM
Apple - How do I prevent my child from making purchases without me?
You can put restrictions on in-app purchases by going into your device's Settings > General > Restrictions.    For more information on how ...
Wed, Mar 8, 2017 at 1:29 PM
Google Play - I have made an in-app purchase but nothing unlocked in the app. What happened to my purchase?
You can try the following workaround:  Delete the app. Restart the device (hold down the sleep button and then tap Power Off). Reinstall th...
Wed, Oct 5, 2016 at 3:22 PM
Google Play - How do I get the in-app purchases that I made to show up on my other android device?
With Google Play the purchases should become available if you follow these steps:   1. Make sure that you are logged in with the account that appe...
Wed, Oct 5, 2016 at 3:23 PM
Google Play - My child made an in-app purchase without my permission! How do I get a refund?
We understand that these things can happen.  In order to process a refund, you will need the email receipt/Google order number associated with the unaut...
Wed, Oct 5, 2016 at 3:23 PM
Amazon - How do I get the in-app purchases to show up in my child's profile?
In-app purchases will only appear within the Parents profile and not inside the Child profile or Freetime. Unfortunately, this is an Amazon Freetime attri...
Wed, Oct 5, 2016 at 3:23 PM