In-App Purchases

Google Play - I have made an in-app purchase but nothing unlocked in the app. What happened to my purchase?
You can try the following workaround:  Delete the app. Restart the device (hold down the sleep button and then tap Power Off). Reinstall th...
Wed, Oct 5, 2016 at 3:13 PM
Google Play - How do I get the in-app purchases that I made to show up on my other android device?
With Google Play the purchases should become available if you follow these steps:   1. Make sure that you are logged in with the account that appea...
Wed, Oct 5, 2016 at 3:13 PM
Google Play - My child made an in-app purchase without my permission! How do I get a refund?
We understand that these things can happen.  In order to process a refund, you will need the email receipt/Google order number associated with the unaut...
Wed, Oct 5, 2016 at 3:14 PM
Amazon - How do I get the in-app purchases to show up in my child's profile?
In-app purchases will only appear within the Parents profile and not inside the Child profile or Freetime. Unfortunately, this is an Amazon Freetime attri...
Wed, Oct 5, 2016 at 3:14 PM
Amazon - How do I get the in-app purchases that I made to show up on my other Kindle?
Your secondary Kindle needs to be registered to the Amazon account that made the original purchases before you install the app.  You can install the app...
Wed, Oct 5, 2016 at 3:15 PM
Amazon - My child made an in-app purchase without my permission! How do I get a refund?
Unfortunately, we cannot refund you directly, only Amazon can.   You can contact Amazon support here: http://www.amazon.com/gp/help/customer/display....
Wed, Oct 5, 2016 at 3:15 PM
Amazon - How do I get my Amazon app onto my Android Device?
If you made the original in-app purchases via the Amazon app store you will need to install the Amazon App store onto your Android tablet.  Launch t...
Wed, Oct 5, 2016 at 3:15 PM